IN PARTNERSHIP WITH
Your guide to better health.
Need healthcare support?
Start with Rightway.
Rightway is a digital service that makes it easier to get the best, most complete care and maximize your healthcare benefits. Rightway connects you with a dedicated health guide who can find the right doctor, make appointments for you, connect you with virtual care, and even dispute bills on your behalf.
Rightway is a benefit sponsored by Rippling, so it's free to use for you and your covered dependents.
Get started with a trusted healthcare expert, who will support you through every step of your healthcare journey.
Rightway supports open enrollment decisions.
Your Rightway health guide is here to provide support during open enrollment. Rightway has access to your company's new benefits options, so your health guide can provide tailored plan information and help you make a decision based on your unique needs.
TO GET STARTED:
- Select the "Go to Rightway" button in your Rippling portal. You will be automatically directed to the Rightway site.
- Press “Compose New Message” to chat with your health guide or press the phone icon to give your health guide a call.
How Rightway can help during open enrollment.
Your Rightway health guide can explain your benefits options and answer all your questions. Connect with your health guide to:
- Understand the ins and outs of your plan options.
- Help you choose the right plans based on your health history and anticipated needs.
- Figure out how and when to complete your benefits enrollment.
- See what’s new, including updated benefits, discounts, programs, and services.
- See what's changed from last year, including different carriers and types of coverage.
Rightway helps you navigate your benefits.
Need to see a doctor?
Your health guide can find you a high-quality doctor who accepts your coverage and will book your appointments.
Unexpected bill?
Send it our way. We'll take the time to explain the charges. If something looks off, we'll dispute it on your behalf.
Other questions?
Ask us! Your health guide can answer all your healthcare questions and help you fully take advantage of your benefits.
Get more from your benefits in one simple tool.
- CENTRALIZED INFORMATION
Easily access your chat inbox along with personalized appointment reminders and benefits information. - CALL + CHAT WITH YOUR HEALTH GUIDE
Get in touch with your health guide via phone or chat. - SEE YOUR INSURANCE COVERAGE
View a simple breakdown of your benefits, including expected copays for different types of care. - REVIEW OR DISPUTE A BILL
Snap a picture of your bill and submit it to our billing experts. They’ll explain it and investigate any discrepancies. - GET A CUSTOMIZED CARE PLAN
Your health guide can provide curated options for high-quality, in-network doctors and schedule your appointments.
Please note: members will have the ability to download the Rightway mobile app from the App Store or Google Play in Q1 2022 (details to be provided). Until then, members should access Rightway via the Rippling member portal.